Does the Moto Watch Lite App Ask for a Credit Card?

Does the Moto Watch Lite App Ask for a Credit Card?

No, the Moto Watch Lite app does not require a credit card for download or use. The app is free to install and use, with no hidden fees or subscription requirements.

What to Do if the QR Code Asks for a Credit Card

If scanning the QR code provided with your Moto Watch redirects you to a page that asks for credit card information, this is not part of the official installation process. Follow these steps to resolve the issue:

1. Do Not Enter Credit Card Information

  • The QR code should only link to the official Moto Watch Lite app page on either the Google Play Store (for Android) or the Apple App Store (for iPhone).
  • If you're asked for payment details, the QR code link may be misconfigured or compromised.

2. Manually Download the App

  • For Android Users:
    1. Open the Google Play Store.
    2. Use the search bar to look for Moto Watch Lite.
    3. Tap Install to download the app.
  • For iPhone Users:
    1. Open the Apple App Store.
    2. Search for Moto Watch Lite using the search bar.
    3. Tap Get and authenticate with your Apple ID to install the app.

3. Report the Issue

  • If the QR code consistently leads to a suspicious page, contact our customer service team at support@motowatch.com to report the issue and get further assistance.

Additional Notes

  • Account Setup Prompts:

    • Some app stores may request payment details during account setup. This is unrelated to the Moto Watch Lite app itself. Select the "None" or "Skip" option if prompted for a payment method.
  • Safety Reminder:

    • Always download the Moto Watch Lite app directly from the Google Play Store or Apple App Store to avoid risks associated with unofficial links or apps.
  • By following these steps, you can safely install the Moto Watch Lite app on both Android and iPhone devices without any unnecessary credit card prompts.

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