Limited Warranty for Moto Watch 120

Limited Warranty for Moto Watch 120

 Your Moto Watch 120 comes with a limited warranty provided by CE Brands. This warranty covers defects in materials and workmanship. Below are the details and steps on how to obtain warranty service.

Warranty Period

  • Duration:
    The warranty period for Moto Watch 120 purchased from CE Brands is 1 year from the date of purchase.

How to Obtain Service

  1. Contact Support

    • Email support@motowatch.com to request service or more information regarding your warranty claim.

  2. Follow Instructions

    • You will receive detailed instructions on how to ship the product or accessory to a CE Brands Authorized Repair Center at your expense and risk.

Required Information for Service

To obtain warranty service, ensure you include the following items when shipping your product:

  1. The Product or Accessory

    • Ensure that the item being serviced is included in the shipment.

  2. Proof of Purchase

    • Include the original proof of purchase (receipt) that clearly shows the date, place, and seller of the product.

  3. Problem Description

    • Provide a written description of the problem or issue you are experiencing with the product.

  4. Contact Information

    • Include your address and telephone number for communication.

Terms and Conditions

These Terms and Conditions constitute the complete warranty agreement between you and CE Brands regarding the products or accessories purchased by you. This warranty supersedes any prior agreements or representations, including those made in any literature publications, promotional materials, or by any agent, employee, or staff of CE Brands, that may have been made in connection with the purchase.


What Voids the Warranty?

Please note that certain actions may void the warranty. The following conditions will result in the warranty being invalid:

  • Damage Caused by Unauthorized Repairs or Modifications

    • Any repairs, modifications, or alterations done by someone other than a CE Brands Authorized Repair Center will void the warranty.

  • Damage from Misuse or Failure to Follow Product Instructions

    • Damage resulting from improper use, neglect, or failure to follow the provided product instructions (e.g., water damage, screen cracks, etc.) is not covered by the warranty.

  • Damage from External Causes

    • Damage resulting from misuse, abuse, or failure to properly care for the watch, including damage from dropping or impacts, will void the warranty.

  • Unauthorized Software or Apps

    • Installation of unauthorized third-party software or apps that may affect the device’s performance can result in warranty voiding.

  • Failure to Include Required Information

    • Failure to include necessary documents (proof of purchase, warranty card, etc.) when sending your product for service may delay or void warranty service.

By following these steps and ensuring that all required information is included, you can facilitate a smooth warranty service process for your Moto Watch 120.


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