Moto 360 GPay Connection Issues: Troubleshooting Guide

Moto 360 GPay Connection Issues: Troubleshooting Guide

If you're facing difficulties connecting your Moto 360 to Google Pay (GPay), try the following troubleshooting steps:

1. Watch Says "Can't Connect" & Freezes When Adding a Card:
   - Ensure your phone's Bluetooth is turned on.
     - On your phone, open the Wear OS app.
     - Confirm it says "Connected" at the top. If not, reconnect your watch to the app.
   - On your watch, open the Google Wallet app and attempt to connect again.

2. Watch Says "Can't Check Accounts" When Opening the App:
   - Update the Google Wallet app on your watch.
     - Open the Play Store app on your watch.
     - Swipe from the top, tap My Apps, and find Google Wallet.
     - Tap Update.
     - Reopen the Google Wallet app.

3. App Instructs to Restart Phone:
   - Restart your phone (not your watch).
   - Wait for 30–60 seconds to ensure your phone installs the updates needed for your watch.
   - Open Google Wallet on your watch and tap Retry.

4. Loading Circle Doesn't Stop:
   - Close the Google Wallet app on your watch and open it again.
   - If the issue persists, restart the watch by holding down the Power button.

If you need further assistance or encounter persistent issues, feel free to reach out. We're here to ensure your Moto 360 seamlessly connects to Google Pay for a smooth payment experience!
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