Moto 360 Update Issues: Troubleshooting Guide

Moto 360 Update Issues: Troubleshooting Guide

If you're encountering problems with updates on your Moto 360, follow these steps to resolve the issue:

1. Ensure Wi-Fi Connectivity:
   - Make sure your device is connected to a Wi-Fi network to facilitate the update process.

2. Temporarily Disable Bluetooth:
   - If your screen is dim, tap it to wake up the watch.
   - Swipe down from the top of the screen.
   - Tap Settings, then Connectivity, and Bluetooth.
   - Retry the update after disabling Bluetooth.

3. Reboot Your Watch & Mobile Device:
   - If the update issues persist, perform a reboot on both your watch and paired mobile device.
   - Navigate to Settings and select Reboot.

If the problem persists despite the troubleshooting steps, consider a factory reset:

Factory Reset Steps:
1. Press and hold both buttons on the watch to turn it on. If needed, place it on the charging unit while doing this. A black screen with white and red text will appear if done correctly.
2. Hold the crown button until "Recovery mode" appears on the screen.
3. Continue holding the crown button until the screen goes dark and resets to a different mode.
4. Swipe up and select "Wipe data/factory reset."
5. Press the crown button to initiate the reset.

Note: Performing a factory data reset erases data from the watch. Be sure to pair it again after the reset.

If you encounter persistent issues or need further assistance, don't hesitate to reach out. We're here to help ensure your Moto 360 stays up-to-date and functions smoothly!
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