Resolving Sleep and Health Data Accuracy Issues

Resolving Sleep and Health Data Accuracy Issues

When it comes to tracking your sleep and health data with your Motowatch 100, it's essential to ensure the device is worn correctly to avoid any inaccuracies. Here are some important guidelines to keep in mind:

1. Proper Wear:
Your watch determines whether it's being worn through a built-in sensor. To ensure accurate sleep data, make sure you wear the device correctly without it being too loose. Here's the right way to put on your Motowatch 100 for a comfortable and snug fit:
- Center the watch on top of your wrist.
- Slide the end of the strap or band through the loop.
- Fit the strap or band to your wrist.
- Firmly insert the pin into the adjustment hole.
- Ensure the pin is fully inserted into the hole, but avoid overtightening the strap or band.

2. Skin Sensitivity:
If you have hypersensitive skin or allergies to specific materials used in the watch, it's essential to take necessary precautions. Ensure your comfort and safety while wearing the device.

3. Care and Handling:
Handle your watch with care to prevent any damage or inaccuracies in data recording. Avoid excessive bending of the strap or band, as it may harm your watch. Additionally, refrain from bracing your watch against your body or a table.

4. Sleep in Transit:
If you find yourself sleeping during travel, such as on a metro, bus, or train, be aware that the movement of the vehicle can impact the recorded sleep data. Turning over or accidentally touching the wearable device screen multiple times while sleeping might lead to false wake-up times based on detected movements.

5. Troubleshooting:
If you continue to experience inaccuracies in your sleep and health data, consider the following steps:
- Ensure both your watch and the Moto Wear app are running the latest software versions.
- Understand that environmental and skin conditions may influence how well the metrics are recorded.

6. Resetting the Watch:
If all else fails and you're still encountering issues, you can perform a watch reset. To do this, press and hold the top button until your watch resets, which should take approximately 20 seconds.

We hope this information proves helpful in optimizing your experience with the Motowatch 100. If you require further assistance or have additional questions, please don't hesitate to reach out. Our team is always ready to provide support and guidance.
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