Encountering problems with NFC functionality on your Moto 360, especially when making payments? Here's a step-by-step guide to help resolve the issue:
Step 1: Ensure Proper Watch Placement and Unlock:
- Confirm that your watch is securely worn and unlocked.
- Tap the screen to check if Google Wallet prompts you to unlock your watch. If prompted, unlock it before attempting to make a payment.
Step 2: Open Google Wallet App:
- Just before making a payment, open the Google Wallet app on your watch.
- Confirm that the desired card for payment is visible on the screen.
Step 3: Extend Time Holding Watch Near Reader:
- Hold the NFC area on your watch over the payment reader for an extended period.
- Wait until the reader beeps, and your watch vibrates.
Tip: Experiment with Different Watch Positions:
- Try holding your watch against the reader in various positions. This can enhance communication between your watch and the NFC reader.
Step 4: Confirm Store Acceptance of Contactless Payments:
- Verify with the cashier whether the store supports contactless payments.
- If the store does not accept contactless payments, you'll need to use a physical card for the transaction.
Following these steps should help troubleshoot NFC-related issues on your Moto 360. If the problem persists or you have additional concerns, feel free to reach out for further assistance. We're here to ensure your smartwatch experience is seamless and hassle-free.