Troubleshooting NFC Issues on Moto 360

Troubleshooting NFC Issues on Moto 360

Encountering problems with NFC functionality on your Moto 360, especially when making payments? Here's a step-by-step guide to help resolve the issue:

Step 1: Ensure Proper Watch Placement and Unlock:
   - Confirm that your watch is securely worn and unlocked.
   - Tap the screen to check if Google Wallet prompts you to unlock your watch. If prompted, unlock it before attempting to make a payment.

Step 2: Open Google Wallet App:
   - Just before making a payment, open the Google Wallet app on your watch.
   - Confirm that the desired card for payment is visible on the screen.

Step 3: Extend Time Holding Watch Near Reader:
   - Hold the NFC area on your watch over the payment reader for an extended period.
   - Wait until the reader beeps, and your watch vibrates.

Tip: Experiment with Different Watch Positions:
   - Try holding your watch against the reader in various positions. This can enhance communication between your watch and the NFC reader.

Step 4: Confirm Store Acceptance of Contactless Payments:
   - Verify with the cashier whether the store supports contactless payments.
   - If the store does not accept contactless payments, you'll need to use a physical card for the transaction.

Following these steps should help troubleshoot NFC-related issues on your Moto 360. If the problem persists or you have additional concerns, feel free to reach out for further assistance. We're here to ensure your smartwatch experience is seamless and hassle-free.

    Have more questions? Submit a request
      • Related Articles

      • Troubleshooting WearOS Notification Issues (iOS)

        WearOS is designed to keep you informed and connected seamlessly. However, sometimes, you might encounter issues with notifications on your iOS device. If your watch doesn't vibrate or you're not receiving notifications as expected, you can follow ...
      • Moto 360 Update Issues: Troubleshooting Guide

        If you're encountering problems with updates on your Moto 360, follow these steps to resolve the issue: 1. Ensure Wi-Fi Connectivity: - Make sure your device is connected to a Wi-Fi network to facilitate the update process. 2. Temporarily Disable ...
      • Moto 360 GPay Connection Issues: Troubleshooting Guide

        If you're facing difficulties connecting your Moto 360 to Google Pay (GPay), try the following troubleshooting steps: 1. Watch Says "Can't Connect" & Freezes When Adding a Card: - Ensure your phone's Bluetooth is turned on. - On your phone, open the ...
      • Troubleshooting Connectivity Issues with Your Watch

        Encountering pairing problems or random disconnections between your watch and your phone can be a frustrating experience. Fortunately, there are several steps you can take to resolve these issues. Here's a step-by-step guide to get you back on track: ...
      • Troubleshooting WearOS Notification Issues on Android

        If you're facing issues with your WearOS watch not receiving notifications or vibrating, follow these troubleshooting steps to resolve the problem. Ensure you check your watch after each step to see if notifications start working. 1. Restart Your ...