• It’s a Pedometer, Not a GPS Tracker: The Moto Watch 70 uses a pedometer to count steps based on your arm movements and physical activity. It doesn’t rely on GPS for tracking, so it may not be 100% accurate in certain situations, like if you're pushing a stroller, walking with your hands in your pockets, or moving without using your arms.

2. Watch Position

• Proper Wrist Placement: Ensure the watch is placed correctly on your wrist. For the best step tracking, the watch should sit comfortably on your wrist with the sensors in contact with your skin.
• Arm Movement: Step counting relies on detecting motion in your arms, so if the watch is too loose or positioned poorly, it may not register steps correctly. The watch should be snug enough to stay in place, but not so tight that it restricts movement.

3. Calibrate Your Step Goal

• Set Realistic Goals: If the step count is off, sometimes adjusting your daily step goal can help with the data accuracy. In the Moto Watch Lite app, you can set goals that are more reflective of your activity level, which may help you assess if your steps align with your expectations.

4. Avoid Arm or Wrist Movements That Don’t Represent Walking

• Non-Walking Movements: If you’re engaging in activities that involve repetitive motions with your arms but aren’t walking, such as cooking or driving, the watch may misinterpret these as steps. Be mindful of such activities as they can lead to inflated step counts.

5. Update Your Software

• Ensure Both Devices Are Updated: Outdated software can sometimes affect the accuracy of features like step tracking. Make sure your Moto Watch 70 and the Moto Watch Lite app are both running the latest versions.
  • To update your watch: Go to Settings > About > Version on your watch.

6. Reset Your Watch (If Necessary)

• Try a Reset: If the step tracking is still inaccurate after checking the settings, you might want to perform a reset. This will clear any possible software glitches or bugs that could be interfering with step counting.
  • Go to Settings > System > Reset to reset your watch.

7. Adjust Step Sensitivity

• Review Pedometer Sensitivity: Some devices allow you to adjust how sensitive the pedometer is to arm movement. While this setting isn’t directly available on the Moto Watch 70, ensuring that the watch is on your dominant wrist might help improve accuracy as it registers more arm motion.

8. Sync Data with the Moto Watch Lite App

• Check Syncing: After wearing your watch, make sure the data syncs with the Moto Watch Lite app. If syncing is delayed or interrupted, the step count might not update correctly. Open the app and check for any sync errors.

9. Understand Factors Affecting Accuracy

• Environmental Factors: Keep in mind that steps may be counted inaccurately in certain environments, such as when walking on uneven terrain, during slow walks, or when you’re doing activities with minimal arm movement.
• Physical Activity Style: If you’re walking slowly or casually, the watch may undercount steps. It works best when walking at a moderate pace with regular arm movements.

10. Still Not Working? Contact Support

If step tracking continues to be inaccurate despite following these tips, please contact our support team at support@motowatch.com. We’re here to help resolve any issues you're facing.