Troubleshooting the Dexcom App on Android

Troubleshooting the Dexcom App on Android

If you encounter issues with the Dexcom app on your Moto360 3rd Gen and Android device, please follow these steps to resolve them:

1. Open the Settings app on your Android phone.
2. Navigate to "Apps & notifications."
3. Select "See all apps."
4. Find and tap on "Dexcom 6" in the list of apps.
5. Go to "Storage & cache."
6. Then, select "Clear storage."

Additionally, we recommend uninstalling the app and then reinstalling it from the app store. If these steps do not resolve the issue, it's possible that the problem originates from Dexcom's server end. In this case, please contact Dexcom directly through this link: [Dexcom Contact].

We hope this information helps you address the Dexcom app issue. If you require further assistance, please don't hesitate to reach out; we are here to assist you.
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