Some Wear OS users have reported encountering crashes with messages like "Unfortunately, Wear OS has stopped" or "Unfortunately, Android Wear has stopped." These crashes can be both frequent and intermittent, and finding their root cause isn't always straightforward.
Possible Causes and Workarounds:
1. Microsoft Exchange ActiveSync Accounts: Some users have found relief by removing their Microsoft Exchange ActiveSync accounts. The crashes could be linked to these accounts, so consider removing them as a potential solution.
2. Recurring Calendar Appointments: Another issue could be tied to recurring appointments in your calendar or the security policies associated with your Exchange account. Try removing recurring appointments or contact your Exchange administrator to review security policies.
3. iPhone Users - Airplane Mode: If you're using an iPhone, one workaround is to turn on Airplane Mode and disable Wi-Fi before launching the Wear OS app. This approach has worked for some users. However, be cautious with Wi-Fi, as enabling it might trigger crashes.
Resolving the Crashes:
Here are several steps to resolve the crashes:
Step 1: Update Wear OS:
First, ensure your Wear OS app is up to date. On your iPhone, open the App Store, tap "Updates" at the bottom, and check if a Wear OS update is available. Keeping your app current is vital.
Step 2: Clear Cache and Force Close:
1. Navigate to your iPhone's "Settings."
2. Scroll down and select "Apps and Notifications."
3. Tap "See All Apps" and swipe to the "All" tab.
4. Find the "Wear OS" app and select it.
5. Tap "Clear Cache," "Clear Data," and then "Force Close."
6. Try using the app again to see if the crashes have stopped.
Step 3: Reinstall Wear OS:
Uninstall the Wear OS app, then reinstall it from the App Store. Sometimes, this can resolve persistent issues. After the reinstallation, set up the connection again as usual.
Step 4: Check for System Updates:
Google released an update aimed at fixing these crash issues. To ensure you have the latest updates from Google:
1. Open your iPhone's "Settings."
2. Scroll down and tap "About."
3. Select "System Updates" and ensure you're running the latest version.
By following these steps, you can address the Wear OS crashes on your iOS device and enjoy a smoother, more reliable smartwatch experience. Remember that software updates and fixes can play a crucial role in resolving these issues, so it's essential to keep your apps and system up to date.