Troubleshooting WhatsApp Notification Issues on Your Moto Watch 120

Troubleshooting WhatsApp Notification Issues on Your Moto Watch 120

If you're experiencing issues receiving WhatsApp notifications on your Moto Watch 120, consider the following steps:

  1. Ensure WhatsApp Notifications Are Enabled on Your Smartphone:

    • Open your phone's Settings.
    • Navigate to Notifications > WhatsApp.
    • Confirm that notifications are allowed.

  2. Verify Notification Settings in the Moto Watch Lite App:

    • Open the Moto Watch Lite app on your smartphone.
    • Go to Device Settings > Notifications.
    • Ensure that WhatsApp notifications are enabled.

  3. Check Do Not Disturb (DND) Mode:

    • On your Moto Watch 120, swipe down to access quick settings.
    • Ensure that DND mode is turned off, as it can prevent notifications from appearing.

  4. Restart Both Devices:

    • Restart your smartphone and Moto Watch 120 to refresh connections and settings.

  5. Update Software:

    • Ensure that both your smartphone's operating system and the Moto Watch Lite app are up to date.

By following these steps, you should be able to resolve issues with receiving WhatsApp notifications on your Moto Watch 120. If problems persist, consider reaching out to our customer support at support@motowatch.com for further assistance.


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