What to Do If Your Moto Watch 120 Isn't Syncing with Google Fit

What to Do If Your Moto Watch 120 Isn't Syncing with Google Fit

If your Moto Watch 120 is not syncing with Google Fit, it could be due to a few simple issues. Here’s a step-by-step guide to help ensure everything is set up correctly and all permissions are in place.

1. Check Google Fit Permissions

For your Moto Watch 120 to sync data with Google Fit, the appropriate permissions need to be granted.

  • Go to Settings on Your Phone:
    • Open your phone’s settings and navigate to “Apps” or “Applications.”
  • Find Moto Watch Lite:
    • Locate and select the “Moto Watch Lite” app.
  • Check Permissions:
    • Ensure the app has the required permissions to access your fitness and health data (e.g., location, sensors, health data).
    • Make sure “Google Fit” is listed in the data-sharing options and has been granted permission.

2. Ensure You Agreed to Share Data with Google Fit During Setup

During the initial setup of your Moto Watch 120 and Moto Watch Lite app, you should have been prompted to grant permission for data sharing with Google Fit.

  • Revisit Google Fit Settings:
    • Open the Moto Watch Lite app.
    • Go to the "Account" tab and scroll to "Data Sharing."
    • Verify that you enabled the Google Fit sync option.
  • Reconnect to Google Fit (if necessary):
    • If syncing was not agreed to during setup, tap "Google Fit" and choose "Connect" again, ensuring you select the correct Google account.

3. Ensure Sync is Active on Both Apps

Both the Moto Watch Lite app and Google Fit need to be properly connected and actively syncing.

  • In the Moto Watch Lite App:
    • Go to “Account” → “Data Sharing” → “Google Fit.”
    • Confirm that Google Fit is connected.
  • In Google Fit:
    • Open Google Fit and ensure your data is being updated.
    • Sometimes, closing and reopening Google Fit can resolve sync issues.

4. Check Bluetooth Connection

Ensure that your Moto Watch 120 is correctly connected to your phone via Bluetooth, as a disrupted Bluetooth connection may prevent syncing.

  • Reconnect Bluetooth:
    • Open the Bluetooth settings on your phone and ensure that your Moto Watch 120 is connected.
    • Try turning Bluetooth off and on again to reset the connection.

5. Update the App and Watch Firmware

Outdated software could also be a reason your watch is not syncing with Google Fit. Make sure both the Moto Watch Lite app and your Moto Watch 120 have the latest updates.

  • Update the Moto Watch Lite App:
    • Go to your app store, search for Moto Watch Lite, and install any available updates.
  • Update Your Moto Watch 120:
    • Open the Moto Watch Lite app and check for any firmware updates for your watch.
    • Install the update if one is available.

6. Restart the Apps and Devices

Sometimes a simple restart can resolve sync issues.

  • Restart the Moto Watch 120:
    • Hold the power button and select “Restart.”
  • Restart the Moto Watch Lite App:
    • Close the app completely and open it again to refresh the connection.

7. Check for Google Fit Sync Errors

If you are still experiencing issues, you can check if there are any sync errors within the Google Fit app.

  • Open the Google Fit app.
  • Navigate to the Settings menu.
  • Look for any notifications regarding sync issues or error messages.

8. Reinstall the Apps

As a last resort, uninstall and reinstall both the Moto Watch Lite app and Google Fit app. This will reset any potential glitches and allow you to set up the sync process again from scratch.

By following these troubleshooting steps, you should be able to resolve any issues preventing your Moto Watch 120 from syncing with Google Fit. If the problem persists, please contact customer support at support@motowatch.com for further assistance.


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