Troubleshooting
[Issue Resolved] Verification Email Not Arriving – Ongoing Server Issue
We’re happy to inform you that the issue preventing some users from receiving verification emails has been fixed. You should now be able to receive your verification email as expected. If you still don’t see the email: Check your Spam or Junk Folder ...
What to Do If Your Moto Watch 40 Isn’t Turning On
If your Moto Watch 40 isn't turning on, don't worry—there are several troubleshooting steps you can take to get it up and running: 1. Check the Battery Level One of the most common reasons your watch won’t turn on is a drained battery. Connect your ...
How to Fix Notification Issues on Your Moto Watch 40
If you’re not receiving notifications on your Moto Watch 40, follow these troubleshooting steps to resolve the issue: 1. Ensure Bluetooth is Enabled Make sure Bluetooth is turned on both on your phone and your Moto Watch 40. Check that the devices ...
Troubleshooting: Heart Rate Monitoring Not Working on Moto Watch 40
If your Moto Watch 40 isn’t tracking your heart rate properly, there are a few simple steps you can take to resolve the issue. Here’s how to troubleshoot when heart rate tracking isn’t working: 1. Check Watch Placement and Fit For accurate heart rate ...
Optimizing Battery Life on Your Moto Watch 40
If you're experiencing faster-than-expected battery drain on your Moto Watch 40, follow these steps to help extend battery life and get the most out of your watch: Step 1: Adjust Screen Brightness Go to Settings on your watch. Tap on Display and ...
Troubleshooting: Sleep Tracking Not Working on Moto Watch 40
If your Moto Watch 40 isn't tracking your sleep or the sensors aren’t working properly, follow these steps to troubleshoot and resolve the issue: 1. Check Sensor Placement and Fit Ensure Correct Wear: Your watch should be positioned at least one ...
Syncing Issues with Moto Watch 40: How to Fix
Having trouble syncing your Moto Watch 40 with your phone? Follow these steps to resolve any syncing issues: Step 1: Check Bluetooth Connection Ensure Bluetooth is enabled on your phone. Important: Do not connect your Moto Watch 40 directly to your ...
Troubleshooting Step Tracking on Moto Watch 40
If you're noticing inaccuracies with step tracking on your Moto Watch 40, don’t worry—it’s common for step counters to have some discrepancies due to various factors. Here's a guide to help you troubleshoot step tracking issues: 1. Understand the ...
Troubleshooting Tilt-to-Wake Not Working on Moto Watch 40
If the tilt-to-wake feature isn't working, follow these steps to resolve the issue: 1. Ensure Do Not Disturb (DND) is Turned OFF The tilt-to-wake feature is disabled when Do Not Disturb (DND) is enabled. To check if DND is on: Swipe down from the ...
Troubleshooting Weather Issues on Your Moto Watch 40
If you’re having trouble with weather data on your Moto Watch 40, follow these troubleshooting steps to help resolve the issue: 1. Ensure Correct Location Data Accurate weather data relies on precise geographical coordinates. If the weather ...
Moto Watch 40 Not Receiving Call Notifications
If your Moto Watch 40 isn't notifying you about incoming calls, follow these troubleshooting steps to resolve the issue: 1. Check Phone Permissions On your phone, go to Bluetooth settings and confirm that your Moto Watch 40 has permission to access ...
Moto Watch 40 Not Vibrating
If your Moto Watch 40 isn't vibrating as expected, here are a couple of things to check and resolve the issue: 1. Check Do Not Disturb (DND) Mode Ensure DND Mode is Off: If Do Not Disturb mode is enabled, your watch won't vibrate for notifications or ...
Verification Email Not Arriving for Moto Watch 40
If you're not receiving the verification email during the setup of your Moto Watch 40, follow these steps to resolve the issue: 1. Check Your Spam/Junk Folder Sometimes, verification emails can be mistakenly flagged as spam. Be sure to check your ...