If your Moto Watch shows a QR code, it means the watch entered Factory Mode. This mode doesn’t harm your data but may lead to a factory reset. Don’t worry—any data synced with your Moto Watch app account can be restored.

Steps to Exit Factory Mode:

1. Return to the Watch Face: Press the top button.

2. Open Quick Settings: Swipe down on the screen.

3. Enter Factory Menu: Swipe down again to access the Factory Menu.

4. Select Factory Options: Tap Factory Options.

5. Choose Shutdown: Scroll to the bottom and select Shutdown (bottom option, not the middle one).

6. Restart the Watch: Wait a few seconds, then press the top button to turn it back on.

7. Remove Old Bluetooth Connection: On your phone, forget the watch from Bluetooth settings.

8. Re-Pair with App: Open the Moto Watch app and pair your watch again to restore full functionality and synced data.

Following these steps will get your watch out of Factory Mode safely.