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Moto Watch 40 Not Receiving Call Notifications - Knowledgebase / Moto Watch 40 / Troubleshooting & Setup - Moto Watch Support Center

Moto Watch 40 Not Receiving Call Notifications

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  • Inas B.

If your Moto Watch 40 isn’t alerting you to incoming calls, follow these steps:

1. Check Phone Permissions

  • Go to your phone’s Bluetooth settings.

  • Confirm that the Moto Watch 40 has permission to access call notifications.

2. Enable Call Notifications in the Moto Watch App

  • Open the Moto Watch app on your phone.

  • Navigate to Settings > Notifications.

  • Make sure Call notifications are enabled.

3. Ensure Do Not Disturb (DND) Mode is Off

  • DND mode prevents the watch from alerting you to calls.

  • Swipe down from the watch face to open Quick Settings.

  • Turn off the DND icon if it is active.


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