If your Moto360 has trouble connecting to Google Pay (GPay), follow these simple steps:
1. Watch Shows “Can’t Connect” or Freezes Adding a Card
Make sure Bluetooth is on on your phone.
Open the Wear OS app on your phone and confirm it shows Connected.
If not, reconnect your watch.
On the watch, open Google Wallet and try adding your card again.
2. Watch Shows “Can’t Check Accounts”
Update the Google Wallet app on your watch:
Open Play Store on the watch → swipe from top → My Apps → find Google Wallet → Update.
Reopen Google Wallet after updating.
3. App Asks to Restart Phone
Restart your phone (not the watch).
Wait 30–60 seconds for updates to install.
Open Google Wallet on your watch and tap Retry.
4. Loading Circle Keeps Spinning
Close and reopen Google Wallet on the watch.
If it continues, restart the watch by holding the Power button.
✅ If issues persist, contact our support team. Your Moto360 should connect to Google Pay smoothly after these steps.
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