If your Moto360 is having trouble updating, follow these simple steps:

1. Check Wi-Fi Connection

• Ensure your watch is connected to a stable Wi-Fi network before starting the update.

2. Temporarily Disable Bluetooth

• Wake up the watch if the screen is dim.

• Swipe down → Settings → Connectivity → Bluetooth → turn it off.

• Retry the update.

3. Reboot Watch and Phone

• Restart both your watch and paired mobile device.

• Go to Settings → Reboot on each device if needed.

4. Factory Reset (Last Resort)

If updates still fail, a factory reset may help:

1. Hold both buttons to turn on the watch (place it on the charger if necessary).

2. Hold the crown button until Recovery Mode appears.

3. Keep holding until the screen darkens and enters a reset mode.

4. Swipe up and select “Wipe data/factory reset”.

5. Press the crown to confirm.

⚠️ Note: A factory reset will erase all data. Pair your watch again after resetting.

If problems persist, contact our support team. We’re here to help keep your Moto360 updated and running smoothly.