Having trouble connecting your Moto360 to Wi-Fi? Follow these steps to fix common issues.

Step 1: Update Wear OS App and OS

• Make sure the Wear OS app on your phone is up to date.

• Update your Moto360 to the latest Wear OS version (released Feb 2) which addresses Wi-Fi issues.

Step 2: Check Wi-Fi Settings

• Open the Wear OS app on your phone.

• Go to Settings → Privacy & Personal Data → Cloud Sync and ensure it’s on.

• On your Moto360, go to Settings → Connectivity → Wi-Fi and set it to Automatic.

• Review saved networks and add any new networks if needed.

Step 3: Verify Network Compatibility

• Ensure your Wi-Fi network uses the 2.4GHz frequency (Moto360 does not support 5GHz).

• For dual-band routers, activate the 2.4GHz network.

Important Note

• Public Wi-Fi (hotels, cafes, etc.) may be blocked for security reasons. Always connect to safe, supported networks.

Following these steps should resolve most Wi-Fi issues. If problems continue, contact our support team for assistance.