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Syncing Issues with Moto Watch 40: How to Fix - Knowledgebase / Moto Watch 40 / Troubleshooting & Setup - Moto Watch Support Center

Syncing Issues with Moto Watch 40: How to Fix

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  • Inas B.

If your Moto Watch 40 isn’t syncing with your phone, follow these steps to resolve the issue:

Step 1: Check Bluetooth Connection

  • Make sure Bluetooth is enabled on your phone.

  • Important: Do not pair the watch directly through your phone’s Bluetooth settings. Use the Moto Watch Lite app to handle pairing. The app will establish a stable connection between your phone and watch.

Step 2: Restart Your Devices

  • Restart your phone and reboot your Moto Watch 40 to refresh the connection.

Step 3: Check the Moto Watch Lite App

  • Ensure the Moto Watch Lite app is updated to the latest version.

  • Open the app and confirm your watch appears under “My Devices.”

Step 4: Re-pair Your Devices

  • Open the Moto Watch Lite app.

  • Remove the Moto Watch 40 from the device list.

  • Follow the pairing instructions within the app to reconnect your watch.

Step 5: Check App Permissions

  • Ensure the Moto Watch Lite app has the necessary permissions to access Bluetooth and sync data with your watch.

Step 6: Reboot and Try Again

  • After completing the steps above, restart both your phone and watch once more. This often resolves lingering syncing issues.


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