If your Moto Watch 40 isn’t tracking sleep properly, follow these steps to resolve the issue:

1. Check Sensor Placement and Fit

• Correct Position: Wear the watch at least one finger-width below your wrist bone.

• Fit: The strap should be snug but not tight, ensuring constant contact with your skin without cutting off circulation.

2. Confirm Software is Up-to-Date

• Watch Software: Swipe down from the watch face → Settings > About > Software Update to ensure the watch is running the latest version.

• App Update: Make sure the Moto Watch Lite app on your phone is updated to the latest version from the App Store or Google Play Store.

3. Reboot Your Watch

• Hold the physical button for 10 seconds to restart the watch. This can often fix minor sensor glitches.

4. Ensure Sleep Mode is Active

• Sleep tracking works automatically based on your sleep schedule in the Moto Watch Lite app.

• Make sure your sleep period is set correctly (default: 12:00 AM – 8:00 AM) and try sleeping within that window.

5. Clean the Sensors

• Dirt, oils, or moisture can interfere with sensor readings.

• Wipe the back of the watch gently with a soft, dry cloth to keep sensors clean.

6. Check for Interference

• Environmental factors such as bright light, tattoos, or skin conditions may affect readings.

• Ensure nothing is blocking proper sensor function.

7. Sync with the App

• After sleep, make sure your data is synced with the Moto Watch Lite app.

• If no data appears, open the app and manually sync the watch, ensuring the connection is stable.

8. Factory Reset (Last Resort)

• If the problem persists, perform a factory reset to restore default settings.

• Note: This will erase all data, so back up important information first.

• Go to Settings > System > Reset and follow the prompts.

9. Contact Support

• If sleep tracking still isn’t working, reach out to Moto Watch Support for assistance.