Essential Battery Care Guidelines
It's crucial to understand that swollen batteries cannot be repaired. For your own safety, we strongly advise discontinuing the use of the device if you encounter this issue.
Batteries perform optimally when subjected to slow, controlled charging and discharging, operated within moderate temperature ranges, and safeguarded against shocks or physical damage.
To ensure the health of your battery, please observe the following precautions:
- Avoid Third-Party Chargers: Refrain from using third-party chargers, especially those with low quality or damaged charging cables or adapters. Such accessories may lead to uncontrolled, uneven, or excessive power management, posing a risk of damage or even fire.
- Battery Maintenance for Storage: If you plan to store your device without using it for an extended period (a few weeks or more), charge/discharge it to approximately 40% and power it off beforehand. This practice helps preserve battery lifespan. Additionally, avoid exposing your device to high temperatures, such as leaving it in a hot car, as this can reduce battery efficiency.
- Handle with Care: Be cautious not to drop your watch, as physical impact can damage the battery.
- Avoid High-Temperature Environments: Do not store your device near or in proximity to heaters, microwaves, hot cooking equipment, or high-pressure containers.
- Magnetic Pins: Do not disconnect the magnetic pins by pulling the cord; handle them with care.
- Carrying Your Watch: Avoid carrying your watch in your back pockets or on your waist, as excessive pressure can potentially damage the device.
For any battery-related issues, including swelling, damage, or a decrease in charging capacity, please register your device and reach out to us for assistance. Your safety and the proper functioning of your device are our priorities.
Have more questions?
Submit a request
Related Articles
Crucial Water Damage Prevention Guidelines
While your watch is designed to be water-resistant, it's important to understand that it is not impervious to damage. To prevent any potential issues, please adhere to these guidelines: After your watch gets wet, gently dry it with a clean, soft ...
Enhancing Moto360 Battery Performance: Practical Tips
Achieving optimal battery life on your Moto360 involves considering several key factors. Here are practical tips to help you manage and improve battery performance: Understanding Battery Dynamics: 1. Usage Frequency: - Be mindful of how often you ...
Maximizing Moto360 Battery Life
The Moto360 boasts a robust battery life, capable of lasting 24 hours with regular use. However, certain user habits can lead to faster battery drainage. Here's why it might be happening and tips for improvement: Common Reasons for Battery Drain: 1. ...
Monitoring Moto360 Battery Usage
Effectively managing your Moto360's battery life is crucial for an uninterrupted smartwatch experience. Follow these simple steps to view the battery usage and identify potential drains on your Moto360. Viewing Battery Usage: 1. Open the Wear OS app ...
Troubleshooting Moto Watch 70 Battery Drain
Is your Moto Watch 70 experiencing rapid battery drain? There are several factors that could be contributing to this issue. Here's a list of potential causes and solutions: 1. Feature Usage: - Certain features and activities can increase battery ...