We understand how important it is to keep your Moto Watch connected. If you’re experiencing Bluetooth syncing issues, follow these steps to quickly restore a stable connection.

Step 1: Forget the Watch from Bluetooth

• On your smartphone, open Bluetooth settings.

• Locate your Moto Watch and select Forget or Unpair.

• This clears previous connections, ensuring a clean start for reconnection.

Step 2: Reduce Interference

• Make sure no other nearby devices are actively paired with your phone, as they may interfere with the Moto Watch’s Bluetooth connection.

Step 3: Clear Paired Devices (Optional)

• For best results, remove all currently paired devices from your phone to prevent conflicts.

• A streamlined list of paired devices improves Bluetooth stability.

Step 4: Reconnect Your Moto Watch

• Attempt to reconnect your watch via the Wear OS or Moto Watch app after completing the steps above.

Step 5: Send App Logs for Analysis (If Needed)

• Open the Moto Watch app on your phone.

• Tap Me at the bottom of the screen.

• Select Tips & Support and scroll down to Send Feedback.

• This sends valuable logs directly to our technical team for analysis.

If issues persist, contact our support team at . We’re committed to ensuring your Moto Watch stays connected and functions smoothly.