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Moto360 Voice Recognition Troubleshooting - Knowledgebase / Moto360 / Troubleshooting & Setup - Moto Watch Support Center

Moto360 Voice Recognition Troubleshooting

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  • Inas B.

Having trouble with voice recognition on your Moto360? Follow these steps to get it working smoothly:

1. Adjust Language

  • Set both your phone and watch to English (US).

  • Changing your phone’s language should automatically update your watch.

2. Check Microphone & Speaker

  • Ensure the microphone is unobstructed.

  • Confirm the speaker is working correctly.

3. Verify Internet Connection

  • Voice recognition requires a stable connection. Make sure Wi-Fi or mobile data is active.

4. Reboot Devices

  • Restart both your phone and Moto360 to refresh the system.

5. Update Google Assistant

  • Make sure Google Assistant is up to date via the Play Store → My Apps.

6. Clear Cache & Data

  • In the Wear OS app on your phone:
    Settings → Apps → Wear OS → Storage → Clear Cache & Clear Data

7. Retrain Voice Model

  • Go to Google Assistant settings on your phone to retrain your voice model.

8. Check for System Updates

  • Ensure both your Moto360 and phone have the latest updates installed.

9. Reset Google Assistant

  • Open the Google appMore → Settings → Google Assistant → General → Devices → select your watch → Remove device

10. Factory Reset (Last Resort)

  • Backup your data before performing a factory reset on your Moto360.

✅ If issues persist, explore forums like the Wear OS community for tips from other users.


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