If your Moto Watch 100 gets stuck showing “APP” during a firmware upgrade, don’t worry — follow these steps to get it back on track:

1. Fully Discharge and Recharge the Watch

• Let your watch battery drain completely until it powers off.

• Once off, recharge it fully before attempting the update again.

2. Disconnect and Forget the Watch

• Open your phone’s Bluetooth settings.

• Disconnect the Moto Watch 100 and choose “Forget Device” to clear previous connections.

3. Reconnect and Retry Update

• After fully charging, reconnect your watch to your phone.

• Try running the firmware update again through the Moto Watch app.

4. Optimize Battery Settings for the App

• On your phone, go to Battery Settings → Moto Watch app.

• Select “Always allow” for battery usage.

By following these steps, your watch should maintain a stable connection during the firmware upgrade, and the update should complete successfully.