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Troubleshooting Bluetooth Pairing Issues on Your Moto 360 - Knowledgebase / Moto360 / Troubleshooting & Setup - Moto Watch Support Center

Troubleshooting Bluetooth Pairing Issues on Your Moto 360

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  • Inas B.

Sometimes, even the best technology needs a little nudge. If your Moto 360 isn’t pairing with your phone via Bluetooth, follow these clear steps to get connected smoothly.

Step 1: Check Your Phone’s Bluetooth Settings

  • Open Settings on your phone.

  • Tap Connected Devices (or Connection Preferences, depending on your device).

  • Make sure Bluetooth is turned on.

Step 2: Remove the Watch from Bluetooth Memory

  • Open Settings on your phone.

  • Go to Connected Devices > Previously Connected Devices.

  • Tap your Moto 360 and select Forget Device. This clears any old connection info that may be causing issues.

Step 3: Reconnect Your Moto 360

  • Open the Wear OS by Google app on your phone.

  • Tap the dropdown arrow at the top and select Add a new watch.

  • Follow the on-screen instructions to complete pairing.

Extra Tips:

  • Ensure both your phone and watch are updated to the latest software versions.

  • Restart both devices before attempting pairing if issues persist.

Following these steps usually resolves Bluetooth connectivity issues and helps your Moto 360 stay reliably connected.

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