Skip to main content

What to Do If Your Moto Watch 120 Isn't Syncing with Google Fit - Knowledgebase / Moto Watch 120 / Troubleshooting & Setup - Moto Watch Support Center

What to Do If Your Moto Watch 120 Isn't Syncing with Google Fit

Authors list
  • Inas B.

If your Moto Watch 120 is not syncing with Google Fit, follow these steps to ensure everything is set up correctly:

1. Check Google Fit Permissions

  • Open your phone’s Settings → Apps → Moto Watch Lite.

  • Verify that all necessary permissions (location, sensors, health data) are granted.

  • Ensure Google Fit is listed in the data-sharing options.

2. Confirm Data Sharing with Google Fit

  • Open Moto Watch Lite → Account → Data Sharing.

  • Ensure Google Fit syncing is enabled.

  • If not, tap Google Fit → Connect and select the correct Google account.

3. Ensure Sync is Active on Both Apps

  • In Moto Watch Lite, confirm Google Fit is connected.

  • In Google Fit, ensure your data is updating. Restart the app if needed.

4. Check Bluetooth Connection

  • Ensure your watch is properly connected via Bluetooth.

  • Toggle Bluetooth off and on to reset the connection if needed.

5. Update App and Watch Firmware

  • Update the Moto Watch Lite app via the App Store/Google Play.

  • In the app, check for firmware updates for your Moto Watch 120 and install them.

6. Restart Apps and Devices

  • Restart your Moto Watch 120 and the Moto Watch Lite app to refresh connections.

7. Check for Google Fit Sync Errors

  • Open Google Fit → Settings → look for any sync errors or notifications.

8. Reinstall the Apps

  • If issues persist, uninstall and reinstall both Moto Watch Lite and Google Fit, then set up syncing again.

If the problem continues, reach out to our support team for assistance.

Helpful Unhelpful