If your Moto Watch 40 isn’t turning on, don’t worry. Follow these troubleshooting steps to get it running:

1. Check the Battery Level

A drained battery is one of the most common reasons a watch won’t turn on.

• Connect your Moto Watch 40 to the included charger and let it charge for at least 30 minutes.

• If available, use a fast charger to speed up the process.

2. Remove the Protective Sticker

Some watches have a protective sticker on the back. Remove it, as it may block the charging pins and prevent proper charging.

3. Verify the Charging Method

Make sure you are using the original charging cable provided with your Moto Watch 40.

• Non-compatible cables or chargers may not deliver the correct voltage.

• Try a different USB port, power adapter, or even a computer if necessary.

4. Check for Charging Indicators

After connecting the watch to the charger:

• Look for a vibration or charging icon on the display.

• If there is no response, the cable or charging port may be faulty.

5. Perform a Hard Reset

If the watch is charging but still won’t turn on:

• Press and hold the side button for 30 seconds. This forces a reset and may fix minor system glitches.

• Alternatively, go to Settings > System > Reset to reset the watch.

6. Inspect for Physical Damage

Check the charging pins for dirt or debris.

• Clean gently with a dry cloth.

• Physical damage or obstruction can prevent charging.

7. Let It Charge Longer

If the battery is completely drained, the watch may take time before showing any signs of life.

• Leave it plugged in for an hour or more, then check if it powers on.

By following these steps, you can resolve most issues that prevent your Moto Watch 40 from turning on.