Skip to main content

"User does not exist" Error – Troubleshooting - Knowledgebase / Moto Watch 120 / Troubleshooting & Setup - Moto Watch Support Center

"User does not exist" Error – Troubleshooting

Authors list
  • Inas Laghzaoui

If you encounter the "User does not exist" error while logging in, follow these steps:

  1. Check Your Email

    • Make sure the email address you entered is correct and properly typed.

  2. Use Google Sign-In (Recommended)

    • Signing up or logging in with Google can help prevent this error and automatically sync your credentials.

  3. Reset Your Password

    • If the issue persists, verify your email address and try resetting your password to regain access.


Helpful Unhelpful